Your contact persons at Tyre World

To ensure your requests are handled quickly and efficiently, please find below an overview of our contact persons for various areas:

Operational Matters

For questions regarding returns, logistical issues, and other operational topics, please contact:

📧 Email: bestellung@tyre-world.de
📞 Phone: +49 231 42 57 74 66

Customer Service & Parcel Number Inquiries

Our customer service team is here to assist you with general questions, orders, quotes, and inquiries regarding parcel numbers and shipment tracking:

📧 Email: bestellung@tyre-world.de
📞 Phone: +49 231 42 57 74 66

Operations Management – Steffen Uphues

For cases requiring escalation or overarching operational topics, please contact our Head of Operations:

📧 Email: su@tyre-world.de
📞 Phone: +49 231 42 57 74 39

IT Support

For technical issues or IT-related questions, please reach out to our IT team:

📧 Email: itsupport@tyre-world.de
📞 Phone: +49 231 42 57 74 55

Strategic Matters – Matthias Ache

For business inquiries and partnerships, our contact person is happy to assist you:

📧 Email: ache@tyre-world.de
📞 Phone: +49 231 42 57 74 67