---
title: Refusal to accept
description: Acceptance Refusal
---

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1. [Tyre-World FAQs](https://help.tyre-world.de/en/?hsLang=en)
2. [Terms of delivery](https://help.tyre-world.de/en//terms-of-delivery?hsLang=en)
3. [Tires](https://help.tyre-world.de/en//terms-of-delivery?hsLang=en#tires)

# Refusal to accept

The recipient can refuse the parcel at the time of delivery if they no longer need the order.

In this case, as soon as the parcel returns to our warehouse, and we have checked it, we will issue a credit note from which the cost of the return will be deducted.

The costs that will be deducted can be found in the [fee overview](https://help.tyre-world.de/en/fee-overview-tires?hsLang=en).

You can contact us as follows:  
**E-mail:** bestellung@tyre-world.de   
**Phone:** +49 231 425 774 66

- [Terms of delivery](https://help.tyre-world.de/en//terms-of-delivery?hsLang=en#main-content)

    - [Tires](https://help.tyre-world.de/en//terms-of-delivery?hsLang=en#tires)
    - [Vehicle parts](https://help.tyre-world.de/en//terms-of-delivery?hsLang=en#vehicle-parts)

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